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FAQs

Frequently Asked Questions

At Cymber Metal, we believe in total transparency. Below are the answers to the questions we receive most often from our global clients. All materials are ISO 9001:2015 certified and SGS tested every batch.

What is the minimum order quantity (MOQ) for copper and aluminum alloys?

We have no strict MOQ for ready stock items — you can order as little as 50 kg. For custom CNC machined parts, the MOQ starts from 10 pieces. Contact us for exact details.

Do you provide SGS third-party inspection reports for every batch?

Yes — every single batch is 100% inspected by SGS third-party laboratory. Full SGS report and Material Test Certificate (MTC) are provided with every shipment.

Is your facility ISO 9001:2015 certified?

Yes. Our entire production and quality system is ISO 9001:2015 certified and IATF 16949 compliant, ensuring consistent quality for aerospace, marine, electronics, oil & gas, and other high-end industries.

What is your typical lead time?

Ready stock ships within 3–7 days. Custom CNC machined parts usually take 10–20 days. We offer reliable 7–14 days global delivery to the USA, Europe, and Asia.

Do you offer CNC precision machining services?

Yes! We operate 5-axis CNC, EDM, and turning centers with tolerances up to ±0.02 mm and surface roughness Ra 0.1 μm. See our Equipment page.

How much ready stock do you keep?

We maintain over 3200 tons of copper and aluminum alloys across our Jiangsu and Zhejiang warehouses. Real-time ERP inventory is updated 24/7.

What payment terms do you accept?

We accept T/T (30% deposit, 70% before shipment) and L/C at sight. We support payments in USD, EUR, and RMB.

Can I get samples before placing a large order?

Yes. We provide free samples up to 1 kg for quality evaluation. Only shipping cost applies.

How do you ensure product quality?

Every batch undergoes full chemical analysis, mechanical testing, and 100% SGS third-party inspection. Full traceability from raw material to finished product is guaranteed.

Do you ship to the USA and Europe?

es. We ship worldwide with 7–14 days delivery to the USA and Europe. DDP terms are available, and we have technical support partners in Los Angeles.

What alloys do you specialize in?

We specialize in a wide range of high-performance copper and aluminum alloys, including C63000 and C95400 nickel aluminum bronze, C17200 beryllium copper, high-purity copper plates and busbars, aluminum 6061/7075, and many other grades.

Beyond precision CNC machining, we also offer full electrical manufacturing (copper busbar, conductive components) and advanced surface treatment & electroplating services. Browse our complete product catalog and equipment capabilities.

How do I get a quote?

Simply click “Get A Quote Now” on any page or email us your drawing/specifications. We reply within 2 hours during business days.

What SGS inspection documents can Cymber Metal provide?

Cymber Metal can provide SGS third-party inspection reports based on customer order requirements. The inspection may include chemical composition analysis, mechanical property testing, hardness testing, conductivity verification, dimensional inspection, surface inspection, and material compliance review. SGS reports help global buyers confirm that the supplied copper, brass, bronze, aluminum alloy, and machined components meet the required specifications before shipment.

Can you provide SVHC screening for copper and aluminum alloy materials?

Yes. SVHC screening can be arranged when customers require compliance support under REACH requirements. SVHC screening helps verify whether the supplied material contains substances of very high concern above the applicable threshold. This is especially useful for customers importing materials into the European market.

Do you support RoHS and REACH compliance documents?

Yes. RoHS and REACH compliance documents can be provided according to customer requirements and material type. For export orders, Cymber Metal can help prepare compliance-related documents together with material certificates, SGS reports, packing documents, and other shipment files.

What mechanical testing can be arranged?

Mechanical testing may include tensile strength, yield strength, elongation, hardness, conductivity, dimensional inspection, and surface quality inspection depending on the material and customer requirements. For copper alloys, brass, bronze, aluminum alloys, and custom machined parts, testing can be arranged to support quality confirmation before shipment.

Can you provide a Material Test Certificate (MTC)?

Yes. Cymber Metal can provide Material Test Certificates for supplied materials when required. The certificate may include material grade, standard, chemical composition, mechanical properties, heat number or batch information, dimensions, and inspection results. MTC documents help customers confirm material traceability and compliance.

Which material standards can Cymber Metal support?

Cymber Metal supports common international material standards including UNS, ASTM, EN, JIS, RoHS, REACH, and customer-specific requirements. Available standards depend on the material grade, product form, and application. Customers can send drawings, specifications, or material requirements for confirmation before ordering.

Can you help choose the right material grade for my application?

Yes. Our technical support team can help review your application, working conditions, required conductivity, hardness, strength, corrosion resistance, wear resistance, and machining requirements. Based on the application, we can suggest suitable copper alloys, brass, bronze, aluminum alloys, or custom machined material options.

What information should I provide for an accurate quotation?

To receive an accurate quotation, please provide the material grade, standard, size, tolerance, quantity, surface requirement, processing requirement, application, inspection requirement, and delivery destination. If you have drawings or technical specifications, please send them together with your inquiry.

Can you provide custom cutting and processing before shipment?

Yes. Cymber Metal can provide cutting, slitting, flattening, CNC machining, drilling, turning, milling, surface treatment, and other processing services according to customer requirements. Processing options depend on the material, size, tolerance, and final application.

What export documents can you provide?

Cymber Metal can support common export documents including commercial invoice, packing list, material certificate, SGS report, ISO certificate, compliance documents, shipping marks, and other documents required by customers. Additional documents can be discussed before shipment.

Are the materials traceable by batch?

Yes. Materials can be managed and documented by batch according to order requirements. Batch traceability helps connect the supplied material with inspection records, material certificates, SGS reports, and shipment documents.

Can SGS inspection be arranged before shipment?

Yes. SGS inspection can be arranged before shipment based on customer requirements. Inspection items may include chemical composition, mechanical properties, hardness, conductivity, dimensions, surface condition, packaging, and document verification.