banner01

FAQs

Frequently Asked Questions

At Cymber Metal, we believe in total transparency. Below are the answers to the questions we receive most often from our global clients. All materials are ISO 9001:2015 certified and SGS tested every batch.

What is the minimum order quantity (MOQ) for copper and aluminum alloys?

We have no strict MOQ for ready stock items — you can order as little as 50 kg. For custom CNC machined parts, the MOQ starts from 10 pieces. Contact us for exact details.

Do you provide SGS third-party inspection reports for every batch?

Yes — every single batch is 100% inspected by SGS third-party laboratory. Full SGS report and Material Test Certificate (MTC) are provided with every shipment.

Is your facility ISO 9001:2015 certified?

Yes. Our entire production and quality system is ISO 9001:2015 certified and IATF 16949 compliant, ensuring consistent quality for aerospace, marine, electronics, oil & gas, and other high-end industries.

What is your typical lead time?

Ready stock ships within 3–7 days. Custom CNC machined parts usually take 10–20 days. We offer reliable 7–14 days global delivery to the USA, Europe, and Asia.

Do you offer CNC precision machining services?

Yes! We operate 5-axis CNC, EDM, and turning centers with tolerances up to ±0.02 mm and surface roughness Ra 0.1 μm. See our Equipment page.

How much ready stock do you keep?

We maintain over 3200 tons of copper and aluminum alloys across our Jiangsu and Zhejiang warehouses. Real-time ERP inventory is updated 24/7.

What payment terms do you accept?

We accept T/T (30% deposit, 70% before shipment) and L/C at sight. We support payments in USD, EUR, and RMB.

Can I get samples before placing a large order?

Yes. We provide free samples up to 1 kg for quality evaluation. Only shipping cost applies.

How do you ensure product quality?

Every batch undergoes full chemical analysis, mechanical testing, and 100% SGS third-party inspection. Full traceability from raw material to finished product is guaranteed.

Do you ship to the USA and Europe?

es. We ship worldwide with 7–14 days delivery to the USA and Europe. DDP terms are available, and we have technical support partners in Los Angeles.

What alloys do you specialize in?

We specialize in a wide range of high-performance copper and aluminum alloys, including C63000 and C95400 nickel aluminum bronze, C17200 beryllium copper, high-purity copper plates and busbars, aluminum 6061/7075, and many other grades.

Beyond precision CNC machining, we also offer full electrical manufacturing (copper busbar, conductive components) and advanced surface treatment & electroplating services. Browse our complete product catalog and equipment capabilities.

How do I get a quote?

Simply click “Get A Quote Now” on any page or email us your drawing/specifications. We reply within 2 hours during business days.